Frequently Asked Questions
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16 FAQs matched your search criteria.
- General Q18 I cannot find any information about the product on the NSF and WQA websites. Where can I find it?
- Installation Q10: I installed the system today. It sounds like it is continuously draining. Is that normal?
- Maintenance Q01 How often should I replace the cartridges and where do I purchase them?
- Maintenance Q03 How often do I need to replace the cartridges?
- Q02 Does this get clogged easily?
- Q02 How big should the opening in the countertop be? Can it fit in a 1" hole?
- Q03 When do I need to replace the cartridge?
- Q05 Can I use standard 10" filters on this system?
- Q05 Which pipe gives best performance? Copper, steel, gi pipe or pvc pipe?
- Q06 What is the pressure of the pump? Does the system have a two-pin plug or three-pin plug, and will it work with 220v?
- Q07 What is the required flow rate ?
- Q18 Will it work better if you hook up more than one in a row?
- Troubleshooting Q04 Little water is coming out of the faucet. The tank is heavy and appears full of water, but the stream turns very weak after a few seconds. What is wrong?
- Troubleshooting Q07 My water is cloudy. Is that normal?
- UV Q01 How can I tell if my UV light is working?
- UV Q04 How can I tell if my UV light is working or not?